This privacy and personal data protection policy has been created to inform the data subjects on how their “personal data” (defined as PII “personally identifiable information”) is used on the internet. According to U.S. data protection and information security laws, PII identifies information that, individually or in connection with other information, can be used to identify, locate, and contact various individuals. Please read our data protection policy carefully to understand how we collect, use, and protect your personal data.

What personal data do we collect from visitors to our website?

When you place an order, particularly once you have registered, you will be asked to provide your name, email address, postal code, phone number, or any other data that will help us improve your user experience.

When do we collect data?

We collect your data when you place an order or enter information on our website.

How do we use your data?

Once you have registered, made a purchase, subscribed to our newsletter, participated in a survey or marketing communication, visited the website, or used any other feature offered by the website, we will use the data collected as follows:

• To improve the user experience and to allow us to provide content and product offers that are most relevant to you.
• To enable us to promptly respond to customer service inquiries.
• To process transactions with you more quickly.
• To send you emails related to your order or other products and services.

How do we protect visitors’ data?

Our website is regularly scanned for vulnerabilities and security loopholes to ensure that your visit is as safe as possible.

We regularly conduct malware scans.

Your personal data is stored on secure networks and is accessible only to a limited number of individuals who have special access rights to these systems and are obligated to treat such information confidentially. Additionally, all confidential information you transmit to us is protected by a Secure Socket Layer (SSL).

We use a multitude of measures to mitigate risks when a user places an order, in order to protect their personal data.

All transactions are processed by a gateway provider and are not stored or processed on our servers.

Do we use “cookies”?

Yes. Cookies are small files that a website or provider saves on your computer’s hard drive via your internet browser (provided you allow it) and that enable the website’s systems or the provider to recognize the browser and collect and record certain information. For example, we use cookies to store and process the products in your cart. They are also used to establish your preferences based on your past and current activities on the website, so as to offer you a better service. Additionally, we use cookies to collect general information on data traffic and interactions with the website to provide a better user experience and improved tools.

We use cookies for:

• Storing and processing products in the cart.
• You can set up notifications when a cookie is sent or disable all cookies. You can do this in your browser settings (for example: Internet Explorer, Google Chrome). Each browser is slightly different, so we suggest using your browser’s help menu to find the correct settings.

If cookies are disabled, some functions may be turned off. This may affect your browsing experience on our website. Additionally, some of our services might not function properly.

Third-Party Disclosures

We will not sell, trade, or transfer your personal data to third parties by any other means.

Links to Third-Party Providers

Occasionally, at our discretion, we may offer products or services from third-party providers on our website. Such third-party websites have their own independent data protection guidelines. Therefore, we do not assume any responsibility for the content and activities of linked websites. However, we still aim to protect the integrity of our website and welcome any feedback regarding these sites.

Delaware’s Online Privacy and Protection Act (DOPPA)

Delaware’s Online Privacy and Protection Act (DOPPA) came into effect on January 1, 2016. DOPPA requires the operator to display its privacy policy prominently on its website. The policy must describe the categories of PII that the company collects from users and the categories of third parties with whom the PII may be shared. The policy must also address how the company handles “do not track” requests based on browser settings. For more information, visit: https://delcode.delaware.gov/title6/c012c/index.shtml

Users will be informed of any changes to personal data protection via email. Users can update their personal information by sending it to us via email.

Furthermore, we inform you that we do not allow third-party providers to pursue behavioral issues.

Fair Information Practices (Correct Information Practices)

The Fair Information Practices principles are the foundation of data protection law in the United States, and the principles contained therein play an important role in the global development of data protection laws. Understanding these principles and how they should be applied in practice is important for complying with various data protection laws and for the safeguarding of personal data.

To adhere to proper information practices and in the event of a violation of data protection laws, we will notify the user via email within 1 business day. Furthermore, we embrace the principles of individual recourse, under which individuals have the right to exercise and enforce their rights under the law against data collectors and processors who do not comply. This principle not only requires that an individual has enforceable rights regarding the use of their data, but also that they have access to courts and state authorities to investigate and/or prosecute the data processor for non-compliance.

CAN SPAM Act

The CAN-SPAM Act is a law that regulates commercial emails, imposes requirements on advertising messages, gives recipients the right to stop receiving emails, and provides for severe penalties in the event of violations.

We collect your email address for:

• Sending information, responding to inquiries and/or other questions.
• Processing orders, and sending information and updates regarding those orders.
• We may also send you additional information about your products and services.
• Marketing our mailing list or continuing to send emails to our customers after the initial transaction.

To comply with CAN-SPAM requirements, the following applies:

• We do not use false or misleading subject lines or email addresses.
• The message will be appropriately labeled as an advertisement.
• The address or location of our company headquarters will be mentioned in the email.
• If applicable, compliance with the email marketing services of third-party providers will be verified.
• We will promptly execute opt-out/unsubscribe requests.
• Users are provided the option to unsubscribe by clicking on a link located at the end of each email.

If you wish to cancel the receipt of future emails, you can do so at any time by simply following the instructions at the end of each email, and we will immediately remove you from further correspondence.

Contact Us

If you have any questions regarding this privacy policy, please contact us via email at assistenza@iovend.it.com